Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, company/facility name, and any other information you choose to provide when contacting us, requesting a quote, or using our services.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our courier services, to communicate with you about our services, to respond to your inquiries, and to send you service-related updates.

3. HIPAA Compliance

As a medical courier service, we are committed to protecting Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate administrative, physical, and technical safeguards to protect the privacy and security of PHI entrusted to us.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information with trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and stored in encrypted databases.

6. Cookies

Our website may use cookies to enhance your experience. You can choose to set your browser to refuse cookies, though this may affect the functionality of certain features.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@reliabletransport.com or call (321) XXX-XXXX.